We usually ship via UPS; please include a street address (we can ship to a post office box if preferred).
 
We have been making recorders for over 50 years, and in that time we've learned quite a bit about repairs. We offer what we feel is the best repair service in the country; our skilled staff can revoice, retune, and repair even the most seriously injured instruments. Most repairs can be done in a week (or very often less) unless there is a special problem that we have discussed with you.

Simply send us your instrument, along with your name, return address, daytime telephone number (so that we can contact you to discuss your instrument if necessary), Visa, Mastercard or Discover information, and a detailed note describing the problem and your instructions, and leave the rest to us! Even if you have spoken to us on the phone before sending your instrument, please include a note with this information anyway so that if a different person opens the package, we know what it is!

Instruments for repair can be shipped by whatever carrier is most convenient; your package will be delivered inside and will not be left unattended on our doorstep. However, shipping services are not always gentle even if a package is marked fragile, so you should be sure to package it in a sturdy box with plenty of packaging. If the instrument has a good case, it is a good idea to package it in the case for extra protection in shipping.

Repair Rates:

Cleaning:
remove block, clean windway and exterior, scour bore, and oil or reseal   $80

Revoicing:
includes cleaning and tuning check; may involve recarving window or labium, shimming block, recarving chamfer on block and/or roof of windway, repositioning block, and/or re-finishing mouthpiece   approx. $80-125

Retuning only   $30

Recorking,
per tenon: lapped cork and fitting (S, A or T)   $35 each

Bass recorder recorking:   $40
per tenon

Clean wax from bore and/or exterior:   price quote upon inspection, $50 minimum

Plastic sleeve for head joint (Moeck Rottenburgh soprano or alto):   $225
      all others:   price quote upon inspection

Crack repair:  
price quote upon inspection; $25 minimum

Thumb-bushing (soprano, alto, or tenor):   $90

Thumb-bushing (bass):   $160

New block
(Moeck soprano, alto, or tenor): fitted, voiced, mouthpiece refinished   $250
      all others:   price quote upon inspection

Repadding key:   price quote upon inspection; $15 minimum per key

Keywork:  
price quote upon inspection; $25 minimum per key

Thumbrest:   brass unattached $40; attached  $45
                silver unattached $45; attached  $50

Shipping and insurance charges are NOT included; our minimum charge for shipping instruments is $10 within the continental United States. Telephone numbers are required for international delivery. We can, of course, ship by expedited methods at additional cost.

We reserve the right to refuse any repair.

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